Patty McCord is a former Netflix HR manager. During her watch, the company grew dramatically, which called for a need to hire the best people, to trust them, pay well and fire them if they didn’t deliver on expectations. This 200-page book is how Netflix introduced new ways of working and a culture with motivation as the driver, making up with traditional performance reviews and traditional HR work. Radical honesty is a new concept she talks about, and it is very much like Radical candour. My takeaways are quotes from the book: “When people feel they have more power, more control over their careers, they feel more confidence – confidence to speak up more, take more risks, to pick themselves up again when they make mistakes, and to take on more and more responsibility. Keep reminding yourself that people have power. It is not your job (as a manager) to give it to them. Appreciate their power, unleash it from hidebound policies, approvals, and procedures, and trust me, they will be powerful”.
I think this book is suitable for HR people, stuck with reactive and traditional HR processes, for extreme inspiration. It is a milestone in HR literature, but I doubt most HR will have the time and the Psychological Safety to try examples from this book.
This review is a part of the book Psychological UNsafety from the trenches you can order or read more about here.